I can't say I was really happy with this product. The first one the handle melted off. Seriously I went to let the dogs in, came back and picked it up to pour and hot brewed cocoa went everywhere. Customer service was excellent and had a new one out asap.
Due to the experience with the first one, I stood over this one like a hawk. It brewed , I poured, and it was fine. Not going to say great, but it was good. I cannot say I would recomend this item. It appears to be 3D printed. Guess it is time to buy a real percolator, as this just did not do it for me. I love the cocoa, just not this product.